It is a known fact that when running any business you offering excellent customer support is essential. It builds trust and credibility, boosting your conversion ratio by up to 400%. However for small businesses providing such a service can be very hard. You can handle the customer support yourself, which is extremely time consuming. What's even worse is that you will not be available to provide help 24 hours a day, leaving many customers without the much needed support. The other option is hiring someone to handle the customer support. This, however, is extremely expensive, costing an average of $3000/month per employee. You are better off spending this money on advertising or sales promotions. However, there is another solution. The Live Help is a great new company offering customer support services for small business web sites at very affordable prices. From $199/month (that's 10 cents an hour) you can have your very own team of sales reps handle al of your customer's questions. You can train this team in every aspect of your business and give them live instructions using a special chat system. Your Live Help team is available 24/7, even on holidays, to provide live chat or e-mail customer support. Click the link below to learn more. Click here to visit the Live Help Website
|